Contact Us – Fines Enforcement and Recovery Unit Enquiries

Use this form to ask a question, request assistance or share feedback related to fines enforcement and recovery matters. To help us respond quickly and accurately, please include as much detail as possible. Before submitting, you might find your answer on our Frequently Asked Questions page. Once your submission is received, please allow up to three to five business days for us to process your enquiry.

ENQUIRY DETAILS

Enquiry type

Reference number or Expiation notice number

Your reference number can be found at the top of your notice.

I’ve never received a notice

Please describe your request or issue

To help us respond quickly and accurately, please include as much detail as possible
Maximum 4000 character limit. If you require more characters, please draft as a document and upload as an attachment to this form.

Attach any documents relevant to your enquiry

For example, you can include a copy of your fine, payment arrangement forms, and/or any other supporting documents. You can upload files up to a maximum total size of 20 MB.

CONTACT DETAILS

First name

Last name

Phone number

Email address

Who is the fine issued to?

Person

Company

PERSONAL DETAILS

Date of birth

Position in company

I am authorised to act on behalf of this company

Company name

ABN/ACN

Address

Postal address

Same as my residential address

Driver's licence number

Client number

This is a unique ID issued by a government agency (such as Service SA) to manage official business transactions like vehicle registrations.

Vehicle registration number

Please provide this if your fine relates to an offence involving a vehicle.