Frequently Asked Questions

If your notice number begins with a B or F, the police officer who issued your fine may still be in the process of having your fine uploaded onto the SAPOL system. Please wait until a week before the due date and try again. Alternatively you can print and complete a payment arrangement request form and return it to us via email (fines@sa.gov.au) with a copy of your notice, before its current due date. If you have enquiries about your fine and why it was issued, please contact the SAPOL Expiation Notice Branch 1300 920 362, enb@police.sa.gov.au
This means the fine is still with the authority that issued your fine e.g. Council. You can still print and complete a payment arrangement request form and return it to us via email (fines@sa.gov.au) with a copy of your notice, before its current due date. If you have enquiries about your fine and why it was issued please contact the government agency that issued your fine.
Updating your address with mySAGOV or another government department does not automatically update your details with us. Any time you move or change your contact details you need to let us know.
You are able to view your ‘Transaction History’ through your account for Fines and/or State Debt. Click on the Transaction History menu option to bring up a list of all payments and adjustments as well as any new debts or fees. If you have just made the payment, please allow up to 5 business days for processing time in order for the payment to be listed.
For Fines notices sent to you go to Fines Online Services and click on Notices. Remember the original fine isn’t issued by the Fines Unit. You will need to contact the government agency that issued your fine if you need the original notice e.g. council. For State Debt notices sent to you please go to State Debt Online Services and click on Notices. Remember the original invoice isn’t issued by the Fines Unit. You will need to contact the government agency if you need the original notice e.g. Department for Education, Fleet SA (SAFA).
Go to Fines Online Services and click on Current Fines. If you have any restrictions they will clearly appear in red writing under the fine reference(s). It is always best to check with Service SA regarding the status of your licenses.
When a dispute of enforcement of a Fine is granted, a confirmation letter is issued to you via Australia Post. The letter will display the date it was approved. To view a copy of the confirmation letter, go to Fines Online Services and click on Notices.
Please go to Fines Online Services and click on Current Fines. Under each fine reference there is an “Offence details” field. Any fines involving a vehicle will have all the details here, including the registration number (rego plate).
You will need to contact Service SA on 13 10 84 to discuss your demerit points. The Fines Unit does not hold that information.

Types of payment accepted are:

   • Direct debit (You will need your BSB and account number)

   • Credit card (MasterCard and Visa)

   • Centrepay (You will need your Centrelink CRN – Customer reference number)

   • BPay (Via phone and online banking) with Fines Unit Biller Code 465450 and your payment reference number